Frequently Asked Questions

For rigid hot tubs, you will need to allow a minimum of 85 cm in width and 200 cm in height.

You must ensure you have a hard surface strong enough to support the hot tub when filled with water. You will also need to provide sufficient space, so, depending on the model, you will need either 2 m x 2 m or 2.5 m x 2.5 m.

You will need an inside or outside 13amp plug socket from the house supply – an extension lead is insufficient.

Yes, they can, but an adult must supervise them at all times. Our team at Tub & Spa recommends a bathing temperature of 37-38°C for children, with a break every 15 minutes.

It depends on the water pressure at your location; however, allow 1 to 2.5 hours.

Yes, you will need to check the chemicals in the water using the simple-to-use test strips we provide. We recommend testing the water at least twice daily and adjusting the chemicals if needed (we supply these). We will show you how to do this when we deliver the hot tub.

Yes – it is very easy to use a hot tub. Our experienced, trained delivery team will demonstrate how to use the hot tub and answer any questions you may have. We are always on hand to help during your hire period.

Yes, one of our team will contact you 2-4 days before your hire date to arrange a convenient 2-hour time slot for delivery to your location.

Our hot tubs are flushed, thoroughly cleaned and sanitised before they go out on hire and when they return.

Yes, you will need to provide a water supply, either a garden or kitchen tap, within 25 m of the hot tub.

It can take up to 18 hours for the water in the hot tub to reach maximum temperature.